Privacy Policy | Pacific Interventions - Private Drug & Alcohol Treatment

Privacy Policy and Terms

1. Privacy Policy

Effective Date: January 26, 2026

At Pacific Interventions, we recognize that privacy is of the utmost importance, especially when dealing with addiction recovery and intervention services. Our Privacy Policy and terms outlines how we collect, use, and protect your information when you visit pacificinterventions.com.

Information We Collect

We collect information to provide better services to our clients and those seeking help. This includes:

Voluntary Information: Name, email address, and phone number provided via our contact forms or when you call our office.
Sensitive Information: Any details regarding substance use or family dynamics that you choose to share in the “Message” section of our forms. This information is treated with the highest level of confidentiality.
Automated Information: Like most websites, we use Google Analytics 4 (GA4) to collect non-identifying data such as your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

We use the data we collect to:

Respond to your inquiries and provide consultation services.
Improve our website functionality and user experience.
Monitor the effectiveness of our outreach (SEO and marketing efforts).
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses “cookies” to enhance your experience.

Google Analytics: We use Google Analytics to understand how visitors interact with our site. Google may use “Signals” to associate your visitation information with Google information from accounts of signed-in users who have consented to this association.
Opt-Out: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. You can also use the Google Analytics Opt-out Browser Add-on.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Compliance with Canadian Law (PIPEDA)

As a Canadian-based service operating in British Columbia, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information held by us and to request corrections if necessary.

2. Terms of Service

Effective Date: January 26, 2026

Welcome to Pacific Interventions (https://pacificinterventions.com). By accessing or using our website and services, you agree to be bound by the following terms and conditions.

No Medical Advice Disclaimer

The content on this website is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. If you are experiencing a medical emergency, call 911 immediately.

Nature of Services

Pacific Interventions provides addiction intervention planning, outpatient programs, and referrals to inpatient treatment facilities. While we strive for the highest success rates, recovery is a personal process and results are not guaranteed. Professional Relationship: Accessing this website or submitting an inquiry via the contact form does not establish a formal counsellor-client relationship. A professional relationship is established only after a formal service agreement has been signed by both Pacific Interventions and the client/family.

Limitation of Liability

Pacific Interventions, its directors, and employees shall not be held liable for any damages arising out of the use or inability to use the materials on this website.