Drug and Alcohol Rehab Testimonials

Hear some of our client success stories Find out more about our a summary of our services on our Addiction and Intervention page

Mike D. | Surrey BC

So often when you are immersed in the turmoil of addiction of a loved one, you cannot see a way out nor when looking into their life, you cannot make sense of it. Even the thought of an “outside force” such as professional interventionist , having an influence seems like a waste of time. You think, my addicted person will never sit still through an intervention, let alone take the help that is being offered afterward. The worry that an ultimatum has to come with the intervention is heartbreaking, will the addicted person hate us forever? This is how my wife and I were feeling. I spoke to one professional and she told me “don’t try an intervention, it just won’t work”! I was pessimistic and worried to move forward. I agonized on how it would be received. Then my wife and I had a meeting with Jeff Norell, (Pacific Interventions & Recovery Solutions Inc.) Jeff had come highly recommended to my wife and she had already received sound advice from him. It took only a few minutes of listening to Jeff, the “outside force” when it became clear that we were caught up in our struggle, and that an intervention could work, that it is a way, and it is a possibility. He gave us hope!! So often we had thought she may be able to beat the addiction on her own. She tried….she can’t. We knew we couldn’t wait any longer and that something had to be done. Jeff planned and guided us through every detail of the upcoming intervention. The weekend before the intervention was to take place, our loved one threatened to leave town and with Jeff on board, we were able to get her to treatment. He arranged for a bed two days earlier than scheduled and sat with our daughter during the drive to the recovery home. He effortlessly calmed her anxiety and addressed any and all concerns she had about embarking on a recovery program. The first step to recovery is successful!!! Jeff has lead us through this ordeal, offering wisdom and advice every step of the way. He had a plan A, B, C and then implemented plan D when all went sideways due to erratic actions of our daughter. He has continued to follow up and report to us on her wellbeing during these first weeks. We know Jeff’s there for our family….we can finally sleep at night. Thank you Jeff!!!

Antonella and Peter | Vancouver BC

Hi, I want to leave feedback from our experience with Jeffery Norell and Pacific Interventions, who helped us out of a potentially bleak outcome. Up until last year, my stepson was heading down a road of addiction that was very quickly hurtling toward self-destruction. We had months of worry and stress and trying to figure out what to do. Finally, my husband Peter was referred to Jeffery Norell, and after that initial phone call, things started moving toward the goal of getting our stepson into treatment. He helped guide us all through the process and soon after, with Jeffery’s help to organize a family intervention, we finally got him into a treatment center. I know that without Jeffery’s help this would not have been possible. It has been over 6 months now and my stepson is doing really great! There have been some blips along the way of course and we are still not completely out of the woods, but now there is hope. We will be forever grateful to Jeffery and Pacific Interventions for helping to give us his life back and for giving our family some peace.Thank you.

Andrea D. | Surrey BC

We can’t thank Jeff Norell, owner of Pacific Interventions enough for stepping in to save our daughter from a lifetime of addiction. It’s still early days in her recovery but due to Jeff’s timely efforts and extensive knowledge, she wouldn’t be where she is today, approaching the light at the end of the tunnel. She’s now in a safe environment surrounded by competent, caring social workers, doctors and counsellors.
Jeff’s advice reflects his vast experiences, empathy for all involved and professionalism. If you and your loved ones are trapped in the addiction nightmare, the best advice we can give you is, contact Jeff immediately.