Meet the CEO
Jeffery Norell
“I am the founder of Pacific Interventions. Before founding this organization I worked as an addiction counsellor at some of BC’s leading addiction treatment centers. As an addiction counsellor I identify many aspects of the addiction treatment industry that worked and many that didn’t. This is why I created our client-centered intervention, outpatient and inpatient alcohol & drug addiction treatment services. Our approach offers the highest level of personalized care combined with the most advanced intervention and alcohol & drug addiction treatment techniques.”

Our Mission
Mission Statement
Pacific Interventions Alcohol Drug Abuse Mission Statement is to provide our clients and their loved ones with the ability to overcome the devastating effects of alcohol and drug addiction. Aligning our commitment to helping with proven evidence-based intervention and treatment strategies we aim to bring forth the best possible opportunity for success and recovery. Pacific Interventions Mission Statement is driven by “Our Desire to Provide Every Client with The Necessary Recovery Tools and Therapy They Need to Build a Life Free from Addiction.” Drawing on a holistic framework and taking into account all intervention and treatment methodologies, we bridge the gap between the problem and the solution. Utilizing an integrity-driven and empathetic style we provide a precise path to recovery.
Our Approach
Our alcohol or drug addiction treatment & interventions are designed to aid individuals and families who have been adversely affected by addiction and provide them with tangible solutions.
These solutions are not only intended to support the individual’s recovery from addiction, but for the family as well. We are with you every step of the way. Our fundamental philosophy is that every individual has a unique set of circumstances and challenges to overcome. These circumstances and challenges must be carefully evaluated and addressed with unique alcohol or drug intervention strategies. This is a specific situation and we approach it as such.
We’ll utilize a highly custom approach that uses the best scientifically supported alcohol or drug addiction treatment & intervention strategies. With these strategies, our addiction counsellors and recovery coaches map out a precise plan of action, starting from withdrawal management to after-care services that will lead to the ultimate goal, recovery.
Call us today to get started.
Alcohol & Drug Abuse
We know first hand how destructive alcoholism and drug addiction can be on the family. So it is our purpose to make available the best information, resources, and treatment options. Every client has the chance to achieve freedom from addiction and experience ongoing recovery. Our alcohol & drug abuse mission statement is backed by highly skilled professionals. You are our priority! No one should ever be alone when facing the horrors of addiction.
You are worth it!
Our Addiction Specialists
Addiction Counsellor and Drug Intervention Specialists
Jeffery Norell
Founder & Lead Interventionist
Jeffery has worked in the alcohol and drug addiction treatment field for 15+ years dedicating his life to substance abuse...
Vince Pirozzi
Senior Addiction Specialist
Vince has dedicated the last 6 years of his life pursuing his dream of becoming a counsellor. He has completed...
Robyn Tsonis
Counsellor
Robyn’s empathetic approach and eclectic style of addiction counselling has proven to allow our clients to receive the best service...
Calen Ebbels
Recovery Coach
Calen struggled with problem substance, and mental health issues for over twenty years. Having worked through his own difficulties he...
Kevin Mrazek
Addiction Specialist
Kevin has worked in all aspects of addiction treatment at a number of well-respected rehab facilities....
Lou Grant
Intake Coordinator
Lou’s primary role at Pacific Interventions is to be the steady, relatable resource for people...
Jodie Gruninger
Addiction Counselor
Jodie is an addiction counselor and Life skill coach at Pacific Interventions...
FAQ's
About Us
Answers to frequently asked questions about who we are.
About the Agency
Pacific Interventions is a client-centered addiction intervention and treatment service that uses evidence-based strategies to develop customized recovery plans for individuals and families affected by substance use.
The organization’s mission is to help clients and their loved ones overcome the effects of alcohol and drug addiction by offering personalized, evidence-based intervention and treatment strategies that support long-term recovery.
Pacific Interventions was founded by Jeffery Norell, a certified addiction counsellor who developed the agency after working in leading addiction treatment centres in British Columbia.
Pacific Interventions has been officially operating for over 8 years, with team members collectively working in the addiction field for over 20 years.
Services and Approach
The organization provides a variety of services, including:
- Addiction intervention planning and facilitation
- Outpatient and inpatient treatment support
- Withdrawal management
- Personalized counselling and psychotherapy
- Aftercare planning and recovery coaching
- Drug & alcohol testing services
- Family counselling and education
Rather than using a single standardized method for all clients, they perform a clinical assessment and tailor a customized, evidence-based treatment strategy that meets each individual’s unique circumstances.
Yes. Pacific Interventions emphasizes the role of family in recovery and offers family counselling as part of their services, recognizing that addiction affects more than just the individual.
Eligibility and Access
Pacific Interventions serves individuals and families throughout British Columbia and, where needed, can support clients across other Canadian provinces as well.
If someone is in immediate danger or experiencing a medical emergency, contact local emergency services, dial 911 right away. Pacific Interventions also offers phone consultations for support and guidance.
You can reach out by phone for a consultation to discuss your specific situation, or contact their team via email as listed on their website.
Team and Credentials
Pacific Interventions’ team includes Canadian Certified Addiction Counsellors and intervention specialists with years of experience in addiction treatment and recovery services.











